Consultants love Gordon Ramsey’s “Kitchen nightmares” show. In it, he visits a restaurant that is doing badly, pinpoints the problems (expensive menu, bad food, no leadership, no communication), and tries to fix it. And he shouts a lot at them too. It always makes me think of my consulting practice, other consultants seem to agree. I love his focus on getting the basics right, his honesty and his passion.
Patrick Kennedy wrote a smart blogpost about it, and Ruth Ellison gave a great presentation around the same idea:
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And there is another article which uses GR as a role model for front stage and back stage thinking. “Why information architects are needed in the kitchen” (Ruissaard 2008).
Hi Peter, thanks for the link to my UX Nightmares presentation! I love Gordon Ramsey’s passion for his work and I’m glad to see that you’re another passionate IA :)
You’re welcome Ruth! Thanks for making the presentation, I enjoyed it. And thanks Peter for the link!
Cool post – sorry to sound like a nerd, but his name is Ramsay not Ramsey (which is why your blog didn’t come up in my original search)
Sorry to sound like the egghead, just trying to help.
David
The Plonker Club
The Unofficial Gordon Ramsay Fansite