You gotta love Dreamhost

One of the reasons why I like Dreamhost is there style. Here’s an email they sent after messing up:

“Hi Peter!

Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted
to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY
(it was all due to a fat finger)!

We’re really really realllly embarassed about this, but you have nothing
to worry about. Please ignore any confusing billing messages you may have
received recently; we’ve already removed all those bum future charges on
your account (#154088) and fixed everything up.

Thank you very very much for your patience with this.. we PROMISE
this won’t happen again. There’s no need to reply to this message unless
of course you have any other questions at all!

Sincerely,
The Foolish DreamHost Billing Team!”

Gotta love them. Plus, together with mediatemple, they’re the best host I ever used. If you’re looking for a host, try them out.

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2 thoughts on “You gotta love Dreamhost

  1. Well, DH might be the best host when you got some easy kiddy websites.
    I’ve heard so many people whining about them when they got some real traffic…

  2. I’m on dreamhost and it’s the slowest server I’ve ever been on. What I find particularly disgusting is their affiliate program: if you bring them one new client they completely refund you a year’s worth of hosting. So if you think they suck, better tell your friends/blog readers they’re good, so you get sucky hosting, but at least it’s free. This is no accusation btw. The whole thing is just malsain lek dat we zeggen.

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