The interaction design of delegated responsability

How’s that for a title?

We went to bring in Maria’s Apple laptop for fixing the other day, and they had to reformat the harddrive, and they wanted *us* to physically press the “delete” button, to make sure we were agreeing to it :)

In this case, it wasn’t about legal responsability, as it is when they make you sign a paper, it was about emotional responsability, as few people would complain after pressing the button *themselves*.

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