The case against findability.

Things should be easy to find – an information architect could agree with that.

The recent problems surrounding Google maps sound, from a distance, silly. That crazy Indian president! What is he talking about?

But culture is a funny thing. At the IA retreat a few weeks ago I showed a screenshot of the levis website. Totally offensive to me (from Belgium), none of the attendees noticed a particular problem. The thing with culture is, what makes 1 person from 1 culture angry, won’t mean a thing to someone from another culture.

I wrote about the Maori a while ago. A really important concept in Maori culture is “tapuâ€?. It means that certain knowledge shouldn’t be shown to just anyone.

I guess I’m trying to say: this idea that information should be freely available is a cultural one. And it’s not always necessarily (this is painful to say) right.

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