ethnography and usability

I’m doing the Open University course on ethnography:

-Ethnographers are very conscious of the ethical implications of their work. But then they seem to think that getting permission solves that. As if.

-Ethnographers are slow. A typical project takes a few years. Partly, that’s because of the academicness of it: grants have to be applied for, literature has to be studied. Sometimes I can’t help thinking; just get on with it!

-Ethnography is fun for the same reason usability is fun. You get to deal with people.

2 thoughts on “ethnography and usability

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